Links to Helpful Resources/Agencies


Youth in BC Crisis Centre
The Crisis Centre website offers confidential, live chats with volunteers trained to deal with youth in crisis. 
24 hour crisis line • 604-872-3311
1-800-SUICIDE • 1-800-784-2433

Kids Help Phone
Offers 24/7 counselling either online or on the phone. It’s safe, private, and non-judgemental. 
24 hour line • 1-800-668-6868
Youthspace a safe, inclusive and welcoming space for all youth to chat in, no matter what your background, religion, sexual orientation, gender identity, lifestyle or culture. is made up of a community of volunteers who are trained in emotional support, crisis response, and ASIST Suicide First Aid. They are open every day from 6:00 pm to midnight Pacific Standard Time and all chats are anonymous.
Chat online at
Text to chat • 778-783-0177

Short Term, Assessment, Response, Treatment (START)
The Short Term, Assessment, Response, Treatment (START) Team provides confidential mental health crisis intervention services for children and teens. Youth, families, schools and medical professionals can directly access their services by contacting the START Team at 1-844-START11 (1-844-782-7811). Hours of operation are Monday to Friday 9 a.m. to 9 p.m. and weekends and holidays noon to 9 p.m.

Erase Bullying
Ministry of Education website that offers resources on bullying, as well as an online tool for students to report bullying.

Odyssey:  Substance Abuse Services for Youth and Families
Offering counselling programs for youth and families struggling with issues related to substance abuse.  Youth can take part in the wide range of services including individual and family counselling, drop-in, social-recreational activities, crisis intervention referrals, and substance abuse education.
518 Howard Avenue, Burnaby,  Tel: 604.299.6377

Cameray Child and Family Services
A community-based agency committed to the strengthening of individuals and families through a spectrum of services including counselling, education, outreach and advocacy.
#102 – 5623 Imperial Street
Burnaby BC V5J 1G1
Phone: 604-436-9449
Fax: 604-436-1990

Burnaby Youth Clinic
Burnaby Youth Clinic provides free, confidential information and education regarding sexuality and health to youth 21 and under. This includes:

  • birth control education & provision
  • pregnancy testing + decision making
  • STI information, examinations + treatment; and
  • HIV education + testing.

No appointments necessary.
Hours are: Monday, Tuesday, and Thursday 1:00 to 5:00 pm
4734 Imperial Street, Burnaby, BC

Burnaby Substance Use Services (formerly Burnaby Addiction Services)
320-7155 Kingsway, Burnaby
Monday-Friday: 8:30am-4:30pm

St. Leonard’s Integrated Community Youth Services
St. Leonard’s offers a range of services for children, youth and families in Burnaby: counselling, assessment, mediation, life-skills training and parent and teen support groups.
7181 Arcola Way, Burnaby
Tel: 604-524-1511
Fax: 604-524-1510